Organizations have begun to leverage both
internal and external sources for innovation. Specifically,
organizations are increasingly relying on end users that
engage via user innovation communities to identify
potentially valuable ideas for an organization to adopt.
However, research has shown that organizational success in
leveraging these communities relies on a thorough
understanding of how users behave within the community.
The purpose of this manuscript is to provide further analysis
and develop a richer understanding of user behavior in the
Dell IdeaStorm user innovation community. Findings
illustrate different patterns of user behaviors when they
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