Valuing Knowledge Management Impact on Engineering Design Activities

Abstract

Knowledge Management Systems (KMS) have been developed in Engineering Designactivities in order to improve the productivity of these activities. Nevertheless it is still verydifficult to identify the impact of such Systems on the Engineering Design Performance.In this paper our goal is to present why valuing Knowledge Management Impact onEngineering Design is today a challenge. In a first part we aim at presenting how and whyKnowledge Management has been introduced in Engineering Design Activities. By a reviewof the literature from a span of disciplines we will next focus on the different ways to valuethe impact of Knowledge Management Systems on firm activities. At least we will propose amethod to monitor the impact of Knowledge Management Systems on Engineering DesignActivities.Knowledge Management, research organisations, quality management