Knowledge management: Practice and performance of NGO in Maldives

Abstract

Knowledge Management (KM) is an emerging concept in the field of management and widely adopted in organizations of the developed countries for enhancing organizational performance. This study discusses the KM practices of non-governmental organization (NGO) such as Society for Health Education (SHE), one of the leading NGOs in Maldives. The study further focuses on the linkage between KM practices and culture, strategy, information technology and training of SHE. The Sample size of the study is 130, which has been collected by using simple random sampling technique and analyzed using statistical tools. The findings show that KM practices are not linked institutionally to the above components whereas the awareness of KM can be moderately seen. SHE is potential to improve adoption of KM for better organizational performance. The study recommends that initiatives must be taken by SHE to adopt KM practices to gain more competitive advantage