Online tourism in Romania in the context of globalization - study concerning the presence of the travel agencys on the internet

Abstract

Tourism is a dynamic domain and sensitive to changes caused by globalization. It is modeled both by operators and tourists, being in a constant transformation. The presence of the Internet and using it constantly turns the distance from impediment in ordinary. Destinations that not long ago were regarded with suspicion today can be explored including through testimonials of tourists from around the world. This study addresses one of the most important changes among travel agencies due to globalization that is moving their activity online. The research is made on the travel agencies from Romania in 2013 and includes both general issues such as the existence of a website, consumer protection in the online environment, card payment possibility on the site, and particular aspects, such as spa deals, social offers and tourist information