Performance Management and Performance Measurement in the Education Sector

Abstract

The paper examines several outstanding issues on the interface between the measurement of performance in primary and secondary education and the management of improved performance in this nationally important sector. These issues relate to the clarification of the objectives of the education system, the impact of performance reward systems, such as Performance Related Pay, t he role of resources in influencing educational outcomes, the reliability of existing methods of assessing educational performance, such as Data Envelopment Analysis and multivariate regression, and the need for an improved national comparative database if progress is to be made in several of these directions.Performance management; performance measurement; education; data envelopment analysis; quality control; knowledge management.