In this paper, we argue firstly that researchers in critical
computing should address the specific information and communication technology (ICT) needs and activities of those agencies concerned with emancipatory issues. Secondly, we argue that a critical perspective, explicitly foregrounding empowerment and emancipatory concerns,
forms a basis for emphasising the practice of individuals,
groups and organsations , rather than purely focusing on
organisational form in social action. We discuss this context of social action, identifying some relevant ICT-related challenges. We identify three themes that highlight factors that differentiate ICT support for social action groups from the setting of conventional
business and service organisations: Free / Libre Open-
Source Software, techniques and technologies for engagement through storytelling, and learning and evaluation in social action.</p