The availability of high quality transport and logistics services (TLS) is of paramount importance for growth and competitiveness of an economy. The objective of this paper is to describe how companies in this industry use ICT for conducting business and to assess the impact of this development for firms and for the industry as a whole. Using the Structure-Conduct-Performance (SCP) model and the bi-directional relationships of its elements, the paper identifies the links between ICT adoption and market structure, innovation dynamics and firm performance. A set of recommendations on how to further improve the actual scenario of e-business in the TLS industry is also presented
