This study investigated the extent and quality of corporate social and environmental
responsibility disclosure (CSERD) and whether firms increase CSERD in their annual
reports as a form of moral responsibility (substantive actions) or to gain the attention of
stakeholders (symbolic actions). A content analysis of the annual reports obtained from
1129 publicly listed companies on the Indonesia Stock Exchange measured the extent and
quality of CSERD between 2011 and 2013. A descriptive analysis approach was used to
address the research questions. We found that the quantity (quality) of CSERD in 2013
which consisted of both internal and external
activities and actions related to helping
others. The finding suggests that while the
Indonesian government’s regulations oblige
extractive industries to disclose their CSER
activities, this study provides evidence
that the financial industry leads the way in
disclosing CSER activities in comparison
to other industries. Further research is
was 15695 (19820), which was higher than it was in 2011, 9928 (12355). Community
involvement themes were the most frequently disclosed items. Interestingly, our findings
showed that financial services companies communicated the most CSER information in
comparison to companies in other industries. In terms of the quality of disclosure, this
study found that firms disclosed more substantive information rather than symbolic actions.
The substantive nature of CSERD was reflected in the majority of the disclosure themes,necessary to examine how government
regulations affect the institutionalisation of
CSERD