Designing a training and development policy: a knowledge creation perspective.

Abstract

This study presents a training and development policy which facilitates the creation and sharing of new knowledge. The policy is based upon the principle of generating redundancies, related to core competences. At a first level, training is focused towards basic functional knowledge. At the second level, the programs are oriented towards improvement of the process system by stimulating internal process redundancies. The purpose of the training at the third level is to open the system and to facilitate innovation by developing external functional redundancies. The sharing of tacit knowledge is stimulated by emphasizing externalization and learning by doing.Knowledge;