The use of software agents can create an “intelligent” interface between users’ preferences and the back‐end systems. Agents are now able to interact and communicate with each other, forming a virtual community and feeding back the user with suggestions. Innovative systems related to Asset Tracking, Inventory and Shelving architectures are more often involving advanced communication techniques (e.g., RFID); these systems are responsible for user authentication and objects verification. RFID systems could have jamming situations where many objects are moving at the same time and in the same direction. Moreover, other disadvantages have also been observed, such as hindering further implementations, privacy and security issues problems, in addition to the system’s disruptive behavior in case of crowd checkouts (e.g., Supermarket and Airports). Addressing these disadvantages, this paper proposes a possible integration between a Multi‐Agent framework and an RFID‐based application (back‐end). This integration would allow objects (such as passports or goods) with RFID tags to better check‐out through airports or supermarket gates that contain RFID‐readers
