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COMPARATIVE STUDIES ON KEY INDICATORS USED IN PERFORMANCE MEASUREMENT SYSTEM OF POLYTECHNICS’ ACADEMIC STAFF
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Abstract
Polytechnic Transformation Plan is launched to reinforce the role of polytechnics and technical education in Malaysia. The third thrust of the Plan puts forth the need to equip polytechnics’ teaching personnel and support staff with high skills and competency (MoHE, 2009). As a result, performance of teaching personnel needs to be evaluated to ensure the efficiency and effectiveness of teaching personnel in polytechnics and thus, it is crucial to assert the key indicators used. Based on the literature review, the tentative key indicators identified include, teaching and supervision, research and innovation, administrative tasks, professional activities and services to community. These key indicators are tested in polytechnic context on comparative basis between Northern and Central Region in Malaysia. Researchers employed hybrid/mixed method as the research approach for this study because the method elaborate or develop analysis by providing richer details, and initiate new line of thinking through attention to surprise and provide fresh sight. Amongst the six strategies introduced by Creswell (2003), concurrent embedded strategy is implemented to empirically test the research objective. The purpose of this strategy is to use quantitative data and results to assist in the interpretation of qualitative findings through triangulation. Researchers interviewed the Directors and/or Deputy Directors/Heads of Department of the polytechnic on face-to-face semi-structured basis. In addition, questionnaires developed are distributed to academic staff of the polytechnics to gather their perspective on the key indicators of academic Performance Measurement System. The data collected via interviews are transcribed and translated into English for data analysis process using thematic coding. Besides that, quantitative data are described and analysed using Statistical Package for the Social Science (SPSS) as a toolAcademic Staff, Performance Measurement System, Polytechnic, Key Indicators