A framework for needs assessment in communications development

Abstract

One purpose of a needs assessment is to help societies identify, plan for, and be responsive to the needs of its citizens in the areas of broadcasting, telecommunications, print media, postal services, data processing, etc. Two criteria for the guidance of needs assessments are proposed: according to distributional requirements, and also according to production and consumption of information needs. This article treats needs assessment as a four-phased process that begins with a comprehensive profile of a country's needs, policy objectives and priorities, then refines this through more detailed definition in terms of development sectors, and specific programmes and projects.