The work�family conflict and quality of care given by nurses: a cross-sectional questionnaire survey

Abstract

Aim: This study aimed to assess the work�family conflict among nurses, the quality of nursing care, and the relationship between these two variables. Subjects and methods: Our cross-sectional study was conducted on 200 nurses from two hospitals in the southeast of Iran. Data were collected using the Quality Patient Care Scale (QUALPACS) and Carlson�s Work�Family Conflict Scale. Results: The findings showed that the mean score of nursing care quality was at a high level and the mean score of work�family conflict was at a moderate level. The quality of nursing care had a poor and inverse relationship with work�family conflict. Conclusion: To reduce the work�family conflict, educational courses must be provided for correct planning in both the family and the working lives of nurses. Managers can also contribute to increasing nurses� job satisfaction and ameliorating work�family conflict by reducing workloads, in turn improving the quality of nursing care. © 2019, Springer-Verlag GmbH Germany, part of Springer Nature