A Financial Analysis of Mobile Money Services

Abstract

With limited reporting by mobile network operators (“MNOs”) on the financial performance of mobile money businesses, the paper develops a financial reporting framework to indentify (and quantify) operating costs associated with delivering mobile financial services to unbanked populations in emerging markets. The framework is based on a review of relevant literature and an analysis of the financial reporting of conventional money transfer businesses.Mobile money, M-PESA, financial analysis, mobile operators.