Ahmed-Kristensen, Saeema

Cramer-Petersen, Claus L.

Juel Rasmussen, Peer

Li, Xuemeng

Nissen, Georg

Among the inspirations for the SMART process is “design to customer value,” where products are modified based on a thorough understanding of customers that allows product developers to eliminate features that do not affect customer satisfaction while including only the elements and functionality that customers really appreciate. The SMART process includes methods to understand product value for the customer and the user; analyse the cost of components and processes; combine customer value and cost reduction potentials into feasible, high-value concepts; and generate prototypes that can be tested with users and customers

Online Research Database In Technology

SMART product innovation - DTU Orbit (08/11/2017) SMART product innovation: a process manual for implementing and completing the SMART processAmong the inspirations for the SMART process is “design to customer value,” where products are modified based on athorough understanding of customers that allows product developers to eliminate features that do not affect customersatisfaction while including only the elements and functionality that customers really appreciate. The SMART processincludes methods to understand product value for the customer and the user; analyse the cost of components andprocesses; combine customer value and cost reduction potentials into feasible, high-value concepts; and generateprototypes that can be tested with users and customers. General informationState: PublishedOrganisations: Department of Management Engineering, Technology and Innovation Management, The Kata Foundation,Imperial College LondonAuthors: Cramer-Petersen, C. L. (Intern), Ahmed-Kristensen, S. (Ekstern), Li, X. (Intern), Juel Rasmussen, P. (Ekstern),Nissen, G. (Ekstern)Number of pages: 59Publication date: 2016 Publication informationOriginal language: EnglishMain Research Area: Technical/natural sciences Bibliographical noteA Process manual for implementing and completing the SMART processSource: PublicationPreSubmissionSource-ID: 123866408Publication: Communication › Report – Annual report year: 2016 

SMART product innovation:a process manual for implementing and completing the SMART process

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SMART product innovation:a process manual for implementing and completing the SMART process

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