research
PARTICULARITIES OF THE MARKETING ACTIVITY IN THE INSURANCE INDUSTRY
- Publication date
- Publisher
Abstract
In the insurance industry there is a new way of thinking which determined the passage from transactional marketing to a holistic marketing concept. In this paper five key elements of holistic marketing are presented: relationship marketing, integrated marholistic marketing in insurance, relationship marketing, integrated marketing, internal marketing, social responsibility marketing, international marketing, trust, customer loyalty, crisis