KNOWLEDGE MANAGEMENT,COGNITIVE CARTOGRAPHY AND VALUE CREATION IN THE ORGANIZATION

Abstract

From the value of knowledge established in a disciplinary field by more specialists are moving to value theoretical knowledge in terms of utility that a company can hold in terms of a competitive advantage. Knowledge Management has been, to its appearance, an important response to knowledge management and knowledge to the enterprise. He was still lacking in knowledge management and knowledge-level departments and organizational level. Department of Human Resources remains the most involved in the implementation of Knowledge Management approaches, but has difficulties in their implementation, as used do not give the expected results in terms of value creation. The study proposes an inventory of the Knowledge Management difficulties in the enterprise in the process of creation and proposes a useful solution, represented by cognitive mapping. This tool and its methodology promote the emergence of knowledge and enable networking of heterogeneous knowledge. Through the analysis of example an cognitive card is shown the potential but also its limit.knowledge management, knowledge assessment, cognitive cartography, human resources, potential