Laer, Tom van

English

Research Papers in Economics

11). Doctors urged to say 'I'm sorry'.

15). Facebook's new terms of service: &quot;We can do anything we want with your content.

15). Platform updates: New user object fields, edge.remove event and more. Developer blog Retrieved

17). Facebook privacy change sparks federal complaint. PCWorld Today. Retrieved January 14, 2011, from http://www.pcworld.com/article/159703/facebook_privac y_change_sparks_federal_complaint.html?tk=rel_news

18). Improvements to permissions for address and mobile number. Developer blog Retrieved

22-23). Customer Experience Maturity Monitor Research. Paper presented at the Forrester's Customer Experience Forum,

22). Dicing with data,

22). It's the links, stupid,

26). Hype cycle for media industry publishing,

26). One in 10 workers experiences cyberbullying in the workplace. Personneltoday Latest news.

A comparison of methods to test mediation and other intervening variable effects.

A cross-cultural study of preference of accounts: Relationship closeness, harm severity, and motives of account making.

A shortened form of Betts' questionnaire upon mental imagery.

A test of conversational and testimonial messages versus didactic presentations of nutrition information.

A theoretical agenda for entertainment-education.

A theoretical model of intentional social action in online social networks.

A theory of inference generation during text comprehension.

A theory of justice (2nd ed.).

Altering experienced utility: The impact of story writing and self-referencing on preferences.

Am I respected or not?: Inclusion and reputation as issues in group membership.

An examination of the role of perceived support and employee commitment in employee-customer encounters.

An integrative theory of intergroup conflict.

Analogies and mental simulations in learning for Really New Products: The role of visual attention.

Apologies could help avoid malpractice suits.

Apology as aggression control: Its role in mediating appraisal of and response to harm.

Are female action heroes risky role models? Character identification, idealization, and viewer aggression.

Argumentation schemes in persuasive brochures.

Assessing heterogeneity in metaanalysis: Q statistic or I 2 index?

Attachment theory and reactions to others' needs: Evidence that activation of the sense of attachment security promotes empathic responses.

Attention and Performance IX : 9th international symposium,

Attitude change: Multiple roles for persuasion variables. In

Automaticity in action: The unconscious as repository of chronic goals and motives. In

Being hooked&quot; by editorial content: The implications for processing narrative advertising.

Best practices | Blogging: Bubble or big deal? When and how businesses should use blogs.

Beyond the call of duty: Why customers contribute to firm-hosted commercial online communities.

Bookworms versus nerds: Exposure to fiction versus nonfiction, divergent associations with social ability, and the simulation of fictional social worlds.

Brand community.

Branding in the digital age.

Bridging the gap: A genre analysis of weblogs.

Business-unitlevel relationship between employee satisfaction, employee engagement, and business outcomes: A metaanalysis.

Buyers' and sellers' explanations for product failure: Who done it?

Can you feel it? Negative emotion, risk, and narrative in health communication.

Causal relatedness and importance of story events.

Central and peripheral routes to advertising effectiveness: The moderating role of involvement.

Cheap talk.

Cognitive resources, valence, and memory retrieval of emotional events in older adults.

Commercializing social interaction: The ethics of stealth marketing.

Communication and persuasion: Central and peripheral routes to attitude change.

Complaining to the masses: The role of protest framing in customer-created complaint web sites.

Conceptualizing media enjoyment as attitude: Implications for mass media effects research.

Content and process specificity in the effects of prior experiences. In

Counterfactual thinking as a mechanism in narrative persuasion.

Customer satisfaction, loyalty, and the trust environment.

De rol van identificatie in narratieve overtuiging. Tijdschrift voor Taalbeheersing,

Defensive marketing strategy by customer complaint management: A theoretical analysis.

Defining virtual reality: Dimensions determining telepresence.

Developing and maintaining trust in work relationships. In

Diagnosing measurement equivalence in cross-national research.

Direct experience and attitude-behavior consistency.

Discourse force and empirical studies of literature. In

Dispositional differences in cognitive motivation: The life and times of individuals varying in need for cognition.

Does narrative information bias individual's decision making? A systematic review.

Effects of procedural and distributive justice on reactions to a selection system.

Effects of rank ordering stimuli on magnitude ratings of these and other stimuli.

Effects of service provider attitudes and employment status on citizenship behaviors and customers' attitudes and loyalty behavior.

Effects of wordof-mouth versus traditional marketing: Findings from an Internet social networking site.

Emotional and cognitive predictors of the enjoyment of reality-based and fictional television programming: An elaboration of the uses and gratifications perspective.

Emotions and the story worlds of fiction. In

Emotions bias perceptions of realism in audiovisual media: Why we may take fiction for real.

Empowered: Unleash your employees, energize your customers, and transform your business.

Enjoyment: At the heart of media entertainment.

Entertainment as media effect. In

Entertainment education and the persuasive impact of narratives. In

Entertainment-education and elaboration likelihood: Understanding the processing of narrative persuasion.

European legal developments in product safety and liability: The role of customer complaint management as a defensive marketing tool.

Event schemas, story schemas, and story grammars. In

Exit, voice, and loyalty: Responses to decline in firms, organizations, and states.

Experiencing narrative worlds: On the psychological activities of reading.

Experiencing products in the virtual world: The role of goal and imagery in influencing attitudes versus purchase intentions.

Explaining the effects of narrative in an entertainment television program: Overcoming resistance to persuasion.

Exploring the link between reading fiction and empathy: Ruling out individual differences and examining outcomes.

Fact or fiction: An investigation of empathy differences in response to emotional melodramatic entertainment.

Family discussions about organ donation: How the media influences opinions about donation decisions.

Feelings as information: Informational and motivational functions of affective states. In

Fictional narratives cultivate just-world beliefs.

Fictionality and perceived realism in experiencing stories: A model of narrative comprehension and engagement.

Fieldtest of the ITC Guidelines for adapting educational and psychological tests.

Fishing for feelings? Hooking viewers helps!

Flow: The psychology of happiness.

Fluency of consumption imagery and the backfire effects of imagery appeals.

Friends, businesspeople, and relationship roles: A conceptual framework and a research agenda.

from http://www.personneltoday.com/articles/2007/07/26/417 07/one+in+10+workers+experiences+cyberbullying+in+the+workplace.html Plender,

Get up and win!&quot; Participatory responses to narrative. In

Group norms and the attitudebehavior relationship: A role for group identification.

Harriet Beecher Stowe: The story of her life.

Hearing voices: User involvement in public services.

Het aantal (we)blogberichten over het gebrek aan vertrouwen in bedrijven is sinds het begin van de economische crisis in

How does imagery in interactive consumption lead to false memory? A reconstructive memory perspective.

How fictional tales wag real-world beliefs: Models and mechanisms of narrative influence. In

How social networks influence the popularity of user-generated content

Return of the narrative: studies on transportation in social media.

http://arno.unimaas.nl/show.cgi?fid=21979

Return of the narrative: studies on transportation in social media.

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Research Papers in Economics