Waffle House Restaurants hurricane response: A case study

Abstract

Natural and man-made disasters present an increasing challenge to the management of supply chains for businesses, governments, and humanitarian response agencies. Sharing best practices enables the continued improvement of processes that can further impact lives and livelihoods in the event of a disaster. This case study highlights the experiences of Waffle House Restaurants, which has been nationally recognized for its response to hurricanes in the United States.Supply chain management Crisis management Disaster response Case study