Business Process Reengineering (BPR) allows organizations to change their processes in order
to improve their activities according to their own objectives. Measurement is needed to
evaluate the reengineering process.
The Cancer Registry of the Catalan Institute of Oncology (ICO) needs a redesign of some
processes. So a systematic review is carried to define the state of the art on the use of metrics
in BPR. As a result of the review, the PRiM methodology is selected as the most appropriate for
measuring the redesign of the Cancer Registry, which then is modeled using the i* paradigm.
Both the “as‐is” model and the “to‐be” model are presented, and metrics are defined to see if
the redesign adapts to the expected goals
