Institute of Transport and Logistics Studies.  Faculty of Economics and Business. The University of Sydne

Bodmer, Milena

Dosek, Zdenek

Duchon, Bedrich

English

Sydney eScholarship

Increasing the Qualityof Public Transport in PraguePrague Integrated TransportBasic DataCapital of PragueCity area 496 sq. kmPopulation 1,166,000Job opportunities about  780,000Length of road network 3,520 kmBasic DataCapital of PragueMetro (underground) network (in operation) 49.8  kmTram network 140.9 kmspecifically, tramlines on its own track bed    52 %Municipal Public Transport bus network within the city 686.1 kmImpact of post-1989 changeson the transport systemPersonal car motorization 1961 - 2003 (cars per 1000 inhabitants)01002003004005006001961197119811990199119921993199419951996199719981999200020012002cars per 1000 inhabitantsPrague Czech RepublicMotor-car traffic vehicle-kilometres development 1961 - 2003The whole of the road network, an average workday, 0 - 24 h  024681012141618201961196319651967196919711973197519771979198119831985198719891991199319951997199920012003million vehicle-kilometres / 0-24 h Modal split:57% public transport43% individual carChanges in Financing Policy0100020003000400050001989 1991 1994 1996 1998 2002CZKuntil 1989z the central government funded all capital investments and operating subsidiesafter 1989z most of this funding transferred to local municipal authoritiesfrom 1995z state financial aid programme to support rolling stock renewal and urban transport construction04812161989 1991 1994 1996 1998 2002CZKPrague Municipal Budget in 2003The budget chapters sharing in the adjusted 2003 budget expenditures1.46 BILLION €Total transport expenditurestransport35,0%other expenditures65,0%roads & streets28%other3%public transport69%Transport chapter: 0.51 billion €Transport Policy Principlesof the City of Pragueprinciples declared are closely related to operation and development of Prague PT systemz to design, develop and manage transportstructure as a complex system of all transport modes that have to cooperate rationallyz development of transport system not only  in terms of transport capacity but also in terms of safety and provision of sufficient qualityz to prefer operation and development ofenvironmentally friendly transport systemz to ensure safe pedestrian transport andprovide a transport system acceptable for persons with impaired mobility and low orientation abilityz to ensure transport system development in harmony with residential area developmentto aim at decreasing of transport demand  in the city through urban planningPrague Integrated Transportz Organising Authority:ROPID - Regional Organizer of Prague Integrated Transport- established in 1993- 50 employeesz Prague Integrated Transport Area Prague( 496km2, population 1.2 mil. )+ greater part of the Central Bohemian Region( the boundary to 50 km from the centre, population approx. 0.5 mil. )Metro, Tram and Railwaysof Prague Integrated TransportChart of Fare Zonesof Prague Integrated TransportDevelopment of PITBasic data1995 1996 1997 1998 1999 2000 2001 2002 2003Number of municipalities serviced by PIT lines15 55 69 83 104 159 218 259 278Number of regional bus routes included in PIT11 31 38 48 54 89 114 131 146Number of railway stations integrated into PIT59 181 181 181 181 190 200 219 221Share of PIT tickets used on railway included in PIT (%)25.5 29.1 32.5 35.6 37.2 39.2 43 52.1 56.5České dráhy– 400 trains on working day– 25 lines within PITOperators of newly introduced bus routes are selected through public tenders.Contracts on supply of transport services in PITnegotiated withService Quality Programmeof Prague Public Transit Co. Inc.Implementation of this programme in co-operation with RATP from the beginning of 1998Based on European Standard “Transportation - Logistic and Services - Public Passenger Transport - Service Quality Definition, Targeting and Measurement”(EN 13 816:2002 – Czech Republic member of CEN)QUALITY CRITERIAThe criteria represent the customer view of the service provided and have been divided into 8 categories:Level 1 Level 2 Level 31) availability2) accessibility3) information 3.2. Travel information 3.2.1 street directionnormal conditions 3.2.2 b/a - point identification4) time 3.2.3 vehicle direction signs5) customer care 3.2.4 about route6) comfort 3.2.5 about time7) security 3.2.6 about fare8) environmental impact 3.2.7 about type of ticketService Quality Standardof Prague Public Transit Co. Inc.• Punctuality/regularity • Passenger information• Customer care• Uniform discipline• Operability of ticket vending machines (since 2000)• Operability of metro stations equipments for people with  reduced mobility (since 2004)z Standards defined through: z Service reference samplez Desired level of achievementz Unacceptable situationsEnhancing servicessubway, bus & tramServices Designed for People with impaired mobility and low orientation abilityThe blind inquires for number of route and direction of tram linkAcoustic orientation beacon with command receiver PPN 01M installed near the entrance of undergroundPublic Transport and City Development in Prague

Prague Integrated Transport

https://ses.library.usyd.edu.au/bitstream/2123/6136/1/thredbo9-workshopA-Duchon-Dosek-Bodmer.pdf

Prague Integrated Transport

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