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Quality here, there and everywhere: the application of a multi-dimensional learning tool to learning disability health services

Abstract

The following paper examines the applicability of Maxwell’s (1984) Multi-dimensional Quality Evaluation model to community learning disability health services. The model defines seven dimensions against which the quality of any given service can be measured. Effectiveness, Efficiency, Economy, Equity, Access to Services, Appropriateness and Social Acceptability. A number of examples in relation to community learning disability services are given and discussed

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