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United States Department of Health and Human Services

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eCommons (Cornell Univ.)

Business Pandemic Infuenza Planning Checklist

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Federal Publications Key Workplace Documents 
December 2005 
Business Pandemic Infuenza Planning Checklist 
United States Department of Health and Human Services 
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Business Pandemic Infuenza Planning Checklist 
Keywords 
pandemic, influenza, business, employee, work, public 
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Forecast and allow for employee absences during a pandemic due to factors such as personal illness, 
family member illness, community containment measures and quarantines, school and/or business 
closures, and public transportation closures.
Implement guidelines to modify the frequency and type of face-to-face contact (e.g. hand-shaking, 
seating in meetings, ofﬁce layout, shared workstations) among employees and between employees and 
customers (refer to CDC recommendations).
Encourage and track annual inﬂuenza vaccination for employees.
Evaluate employee access to and availability of healthcare services during a pandemic, and improve 
services as needed.
Evaluate employee access to and availability of mental health and social services during a pandemic, 
including corporate, community, and faith-based resources, and improve services as needed.
Identify employees and key customers with special needs, and incorporate the requirements of such 
persons into your preparedness plan.
1.2 Plan for the impact of a pandemic on your employees and customers:
1.1 Plan for the impact of a pandemic on your business:
Identify a pandemic coordinator and/or team with deﬁned roles and responsibilities for preparedness and 
response planning. The planning process should include input from labor representatives. 
Identify essential employees and other critical inputs (e.g. raw materials, suppliers, sub-contractor services/
products, and logistics) required to maintain business operations by location and function during a pandemic.
Train and prepare ancillary workforce (e.g. contractors, employees in other job titles/descriptions, retirees).
Develop and plan for scenarios likely to result in an increase or decrease in demand for your products 
and/or services during a pandemic (e.g. effect of restriction on  mass gatherings, need for hygiene 
supplies).
Determine potential impact of a pandemic on company business ﬁnancials using multiple possible 
scenarios that affect different product lines and/or production sites.
Determine potential impact of a pandemic on business-related domestic and international travel (e.g. 
quarantines, border closures).
Find up-to-date, reliable pandemic information from community public health, emergency management, 
and other sources and make sustainable links.
Establish an emergency communications plan and revise periodically. This plan includes identiﬁcation of 
key contacts (with back-ups), chain of communications (including suppliers and customers), and processes 
for tracking and communicating business and employee status.
Implement an exercise/drill to test your plan, and revise periodically.
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BUSINESS PANDEMIC INFLUENZA PLANNING CHECKLIST 
December 6, 2005
Version 3.6
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In the event of pandemic inﬂuenza, businesses will play a key role in protecting employees’ health and safety 
as well as limiting the negative impact to the economy and society. Planning for pandemic inﬂuenza is critical. 
To assist you in your efforts, the Department of Health and Human Services (HHS) and the Centers for Disease 
Control and Prevention (CDC) have developed the following checklist for large businesses. It identiﬁes important, 
speciﬁc activities large businesses can do now to prepare, many of which will also help you in other emergencies. 
Further information can be found at www.pandemicﬂu.gov and www.cdc.gov/business.
1.3 Establish policies to be implemented during a pandemic:
Establish policies for employee compensation and sick-leave absences unique to a pandemic (e.g. non-punitive, 
liberal leave), including policies on when a previously ill person is no longer infectious and can return to work 
after illness.
Establish policies for ﬂexible worksite (e.g. telecommuting) and ﬂexible work hours (e.g. staggered shifts). 
Establish policies for preventing inﬂuenza spread at the worksite (e.g. promoting respiratory hygiene/
cough etiquette, and prompt exclusion of people with inﬂuenza symptoms).
Establish policies for employees who have been exposed to pandemic inﬂuenza, are suspected to be ill, 
or become ill at the worksite (e.g. infection control response, immediate mandatory sick leave).
Establish policies for restricting travel to affected geographic areas (consider both domestic and 
international sites), evacuating employees working in or near an affected area when an outbreak begins, 
and guidance for employees returning from affected areas (refer to CDC travel recommendations).  
Set up authorities, triggers, and procedures for activating and terminating the company’s response plan, 
altering business operations (e.g. shutting down operations in affected areas), and transferring business 
knowledge to key employees.
1.4 Allocate resources to protect your employees and customers during a pandemic:
Provide sufﬁcient and accessible infection control supplies (e.g.hand-hygiene products, tissues and 
receptacles for their disposal) in all business locations.
Enhance communications and information technology infrastructures as needed to support employee 
telecommuting and remote customer access.
Ensure availability of medical consultation and advice for emergency response.
1.5 Communicate to and educate your employees:
Develop and disseminate programs and materials covering pandemic fundamentals (e.g. signs and 
symptoms of inﬂuenza, modes of transmission), personal and family protection and response strategies 
(e.g. hand hygiene, coughing/sneezing etiquette, contingency plans).
Anticipate employee fear and anxiety, rumors and misinformation and plan communications 
accordingly.
Ensure that communications are culturally and linguistically appropriate.
Disseminate information to employees about your pandemic preparedness and response plan.
Provide information for the at-home care of ill employees and family members.
Develop platforms (e.g. hotlines, dedicated websites) for communicating pandemic status and actions to 
employees, vendors, suppliers, and customers inside and outside the worksite in a consistent and timely 
way, including redundancies in the emergency contact system.
Identify community sources for timely and accurate pandemic information (domestic and international) 
and resources for obtaining counter-measures (e.g. vaccines and antivirals).
1.6 Coordinate with external organizations and help your community:
Collaborate with insurers, health plans, and major local healthcare facilities to share your pandemic 
plans and understand their capabilities and plans. 
Collaborate with federal, state, and local public health agencies and/or emergency responders to participate in 
their planning processes, share your pandemic plans, and understand their capabilities and plans.
Communicate with local and/or state public health agencies and/or emergency responders about the 
assets and/or services your business could contribute to the community.
Share best practices with other businesses in your communities, chambers of commerce, and 
associations to improve community response efforts.
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