The quality of a product is given by the extent, to which the product meets customer requirements. It is generally
accepted that the extent, to which the product meets such customer requirements, and, consequently, the resulting
quality of the product itself, substantially depend on the early stages of the product lifecycle, i.e. on the design and
development stages. Appropriate means for eff ective product quality planning can be found among quality management
methods and tools. These methods are typically employed in engineering production and automotive industry.
This paper focuses on exploring the potential of Quality Function Deployment (QFD) and Failure Mode and
Eff ect Analysis (FMEA) methods for use in metallurgical production, an industrial branch where they have not been
commonly employed as yet.Web of Science52453252