Matt Holland and Tim Denning continue the research theme and consider the importance of IRs in support of research, focussing on three areas; how the IR fits with the university organisation; how to promote the use of the IR to end users and contributors; and how to secure long term benefits for the broadest range of stakeholders. They incorporate two case studies into the discussion, and include a description of the implementation of Bournemouth University Research Online (BURO). With contributions from Emma Crowley, BURO Manager