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Toward a Common Framework for Computing E-Government Index

Abstract

Benchmarking and rankings, with the help of indexes and indicators, are common practices to gauge the status or standing and assess the progress of entities such as institutions & countries with respect to a characteristic or variable. Countries are often ranked with respect to, among other things, their economic, human, and technological development. International organizations such as the United Nations and the World Bank are among the leading institutions that undertake massive studies to produce rankings of countries on these and other variables. There are rankings of countries on healthcare, education, press freedom, environment & eco-friendliness, corruption, governance, e-readiness, e-government, e-commerce, peace, investment, as well as characteristics such as happiness and sports, to mention a few. These rankings use various types of indexes such as the human development index, e-readiness index, e-government index, and the global peace index. With respect to the computation of e-government indexes, there is lack of a common framework. In this work, we evaluate a number of frameworks and make relevant recommendations

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