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research
Service Quality: A Concept Not Fully Explored
Authors
Peter Hernon
Danuta A. Nitecki
Publication date
1 January 2001
Publisher
Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign
Abstract
published or submitted for publicatio
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Illinois Digital Environment for Access to Learning and Scholarship Repository
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oai:www.ideals.illinois.edu:21...
Last time updated on 22/06/2012
IDEALS @ Illinois
See this paper in CORE
Go to the repository landing page
Download from data provider
oai:www.ideals.illinois.edu:21...
Last time updated on 05/04/2020
