Successful knowledge transfer is an important process which requires continuous
improvement in today’s knowledge-intensive economy. However, improving
knowledge transfer processes represents a challenge for construction practitioners due
to the complexity of knowledge acquisition, codification and sharing. Although
knowledge transfer is context based, understanding the critical success factors can
lead to improvements in the transfer process. This paper seeks to identify and
evaluate the most significant critical factors for improving knowledge transfer
processes in Public Private Partnerships/Private Finance Initiatives (PPP/PFI)
projects. Drawing upon a questionnaire survey of 52 construction firms located in the
UK, data is analysed using Severity Index (SI) and Coefficient of Variation (COV), to
examine and identify these factors in PPP/PFI schemes. The findings suggest that a
supportive leadership, participation/commitment from the relevant parties, and good
communication between the relevant parties are crucial to improving knowledge
transfer processes in PFI schemes. Practitioners, managers and researchers can use
the findings to efficiently design performance measures for analysing and improving
knowledge transfer processes
