The continuing rapid changes in how information is handled via computers means that training in computer‐based information handling must itself undergo continuous modification. The investigations reported here examine the use of student feedback to improve presentation of hands‐on exercises. Student responses appear to be reasonably consistent across both time and different student backgrounds. For the groups examined here, such factors as age and sex appear to have little effect on responses. The only significant factor is duration and extent of prior computer experience. Problems in hands‐on exercises noted by the students therefore tend to have a continuing applicability, which suggests the value of iterative feedback in the provision of such exercises
