Mozambican Government Portal Case Study : Visitor Analysis

Abstract

The e-Government initiative in Mozambique is an ambitious and far-reaching movement with immense potential for positive impact on the Mozambican government and economy. Central to this initiative is the Government Portal—a portal dedicated to intuitively and helpfully disseminating government news, services, and information to citizens, the public sector, and the private sector. Such an important project of the e-Government initiative requires frequent evaluation of the project performance and ways in which it can improve. This document attempts to measure the performance of the Government Portal through visitor analysis. It discusses the limitations of analysis through this approach, what can be deduced from the visitor analysis, and possible ideas to improve the project in an attempt to help it reach its objectives