Improving the Accessibility of Business Process Modelling Tools

Abstract

This chapter concerns with the accessibility of Business Process Modelling tools (BPMo tools) and Business Process Modelling languages (BPMo languages). Therefore, the reader is introduced to accessibility first. The authors provide definitions, standards, and a status quo on accessibility. Afterwards, the chapter concerns business process management. The reader learns definitions for processes and advantages and disadvantages of modelling languages. The BPM section is closed with the selection of a proper modelling notation for the accessibility evaluation. In form of two separate analyses, the authors evaluate the accessibility of two BPM tools. The results and recommendations for actions are presented after each analysis