‘One big wheel’: young people’s participation in service, design, development and delivery (Sharing our experience, Practitioner-led research 2008-2009; PLR0809/080)

Abstract

How do professionals and agencies seek the views of young people moving from participation to the implementation of service design and delivery? The research involved six white British young people from the Camborne, Pool and Redruth (CPR) area of Cornwall who, with the support of a senior social worker within the Schools Multi-Agency Resource Team (SMART) and other members of the team, became researchers themselves. The young people were involved in the process of designing questions and conducting semi-structured interviews with agencies such as Children’s Social Care, the police and the fire service to ask how young people are involved in service design and delivery. In addition to the semi-structured interviews, creative and solution focused methods were employed to identify a young person’s perception of services. The research process highlighted some surprising examples of service delivery for young people from agencies other than those set up to deliver ‘youth services’. Why has this developed and what recommendations can be made for further service design and delivery on front-line and strategic levels to achieve a true model of integrated practice, ensuring young people have a voice and are heard? Natasha Jame