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The Activities of Waitressn in Foi Cuisine Restaurant

Abstract

This report is based on the job training evaluation which was conducted at Foi Cuisine Restaurant Hartono Lifestyle Mall Solo Baru. Nowadays restaurants have become an important industry in Indonesia. Restaurant industry can bring so many benefits for the government and society. Restaurant industry takes an important role in Indonesia’s economic growth. So many tourists come to Indonesia to explore good places and also good tastes of food. Foi Cuisine Restaurant is the only western restaurant in Hartono lifestyle Mall. This restaurant had visited by the foreigners’ guest to breakfast or eat our special foods. So, the waitress must do the responsibility and serve the guest with best service to make them satisfied. The waitress should welcome the guest in the restaurant friendly. The major aim of this final project is to explain and describe the duties of waitress in the restaurant. The writer concludes that to be become a good waitress, she has to know how to serve food and beverage and has good knowledge about menu in the restaurant and has good vocabulary in English to make a well conversation with the foreigners’ guest in the restaurant. The problems that are found out are: menu knowledge, limited worker, limited equipment also incompletely in English. The writer also give the solution: recruiting more waitresses, adding restaurant equipment, giving training about menu knowledge and giving conversation English course

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