Simulated Person Method for Teaching Soft Skills in the Information Professions: A Pilot Qualitative Study

Abstract

Simulated Person Methodology (SPM) is a type of experiential learning that provides learners with realistic practice of soft skills such as communication and conflict resolution. SPM utilizes humans, who are trained to portray specific roles and provide feedback to learners. SPM training interventions were implemented in a Museum Studies course and a Library and Information Science skill-building workshop. Standard evaluation forms, interviews and focus group were used to obtain post-intervention feedback from students and instructors. Results suggest that the SPM activity was beneficial to the students’ learning experience and successfully met educational objectives. Suggestions for improvement are discussed

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