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A Study of ELL Adult’s Use of Mobile Communication Applications: an Examination of Tie Strength

Abstract

This study begins to examine the problems that surround the usability and design of mobile communication applications for E.L.L (English Language Learner) immigrant adults in the United States by looking at the intent of this population when using phones. A user study was conducted where ELL immigrant adults answered questions about their mobile phone use. The results show that ELL immigrant adults use their smart phones daily and communicate with their friends and family, showing that maintenance of strong ties is important to this community. We hope this study moves towards an inclusive application that takes into account the relationship maintenance needs of this community

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