Evaluation of university library impact on students’ academic success

Abstract

U radu se iznosi teorijski okvir vrednovanja knjižnica, a posebno se govori o mogućnostima istraživanja utjecaja zbirki i usluga sveučilišnih knjižnica na akademski uspjeh studenata. Ukazuje se na terminološke probleme vezane uz vrednovanje knjižnica, o važnosti vrednovanja za poslovanje knjižnica, o knjižničnoj statistici, a posebno o mjerenju utjecaja knjižničnih zbirki i usluga na korisnike. U Hrvatskoj se do sada nisu provodila istraživanja utjecaja sveučilišnih knjižnica na korisnike, a istraživanja vezanih uz utjecaj knjižnice na obrazovanje studenata jako je malo i u svijetu. Razlog tome je činjenica da je utjecaje relativno teško izmjeriti, no oni su veoma važni pokazatelji uspješnosti poslovanja određene akademske knjižnice.The paper gives a theoretical framework for library evaluation, and indicates possible effects the library collections and services might have on students’ academic achievement. The paper discusses terminological problems, the importance of evaluation for library performance, library statistics, and focuses on the measurement of impact of library collections and services on their users. So far, there has been no research in Croatia about the impact of university libraries on student academic achievement, and the studies that deal with this topic are rare even around the world. The reason for this lies in the fact that the outcomes are very difficult to measure, and are therefore avoided in measurements. However, they represent extremely important indicators of university library impact on students’ academic performance