In this piece, Basak Tanulku shares her experiences of conducting fieldwork in gated communities in Istanbul, Turkey for her PhD research. She explains how she decided to work on gated communities, and discusses the problems arising due to difficulties in gaining access. However, access is not a linear process: rather, there are various steps and step-backs during the same study, which can have an effect on the research. Based on this perspective, Tanulku emphasises the importance of keeping a balanced relationship with the participants and of knowing how to ask the right questions