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When shareholders and customers have distinct interests

Abstract

A recent poll asked business leaders which party, Labour or the Conservatives, would be good for shareholders and which would be good for customers. Surprisingly, and contrary to the adage that companies maximise shareholder value by producing better value for their customers, the answers they gave were different. A Labour government was seen as better for customers, and the Conservatives for shareholders. Duncan O’Leary examines what’s going on

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