We present a new variant of the Vehicle Routing Problem based on a real industrial scenario. This VRP is dynamic and heavily constrained and uses time-windows, a heterogeneous vehicle fleet and multiple types of job. A constructive solver is developed and tested using dynamic simulation of real-world data from a leading Scottish haulier. Our experiments establish the efficiency and reliability of the method for this problem. Additionally, a methodology for evaluating policy changes through simulation is presented, showing that our technique supports operations and management. We establish that fleet size can be reduced or more jobs handled by the company
