Acknowledgements The research described here was supported by the award made by the RCUK Digital Economy programme to the dot.rural Digital Economy Hub; award reference: EP/G066051/1.Peer reviewedPostprin

Beecroft, Mark

Corsar, David

Cottrill, Caitlin

Edwards, Peter

Nelson, John D

Papangelis, Konstantinos

Sripada, Somayajulu

Velaga, Nagendra

IET Intelligent Transport Systems

English

Acknowledgements The research described here was supported by the award made by the RCUK Digital Economy programme to the dot.rural Digital Economy Hub; award reference: EP/G066051/1.Peer reviewe

The Open University

Build an app and they will come? Lessons learnt from trialling the GetThereBus app in rural communities

Real-time passenger information (RTPI) systems have been identified as having benefits in terms of passenger willingness to travel by public transport and their satisfaction levels with services provided. The lack of this amenity in rural areas, however, may hamper public transport use, thus reinforcing patterns of over-reliance on personal vehicles. To explore the potential impacts of providing RTPI in rural areas, a smartphone application (GetThereBus) was developed to allow rural bus passengers to share real-time public transport data, and access real-time and timetable information. Through user testing of GetThereBus, this work aimed to address questions related to the impact of the limited availability of rural digital infrastructure on the provision of RTPI; the potential for crowdsourced information to supplement published timetable information given digital limitations; and the potential impacts of such a system on the traveller experience. This study describes the GetThereBus development and evaluation phases. The authors found it was possible to design and develop a system that overcame many of the technological limitations experienced in rural areas, and users reported a positive response to the system. However, despite a campaign of user engagement, it proved difficult to recruit and motivate sufficient users to provide the data needed to achieve area-wide coverage

CORSAR, D

COTTRILL, C

BEECROFT, M

NELSON, JD

PAPANGELIS, K

EDWARDS, P

VELAGA, N

SRIPADA, S

Dspace at IIT Bombay

David Corsar

Caitlin Cottrill

Mark Beecroft

John D. Nelson

Konstantinos Papangelis

Peter Edwards

Nagendra Velaga

Somayajulu Sripada

Crossref

Build an app and they will come? Lessons learnt from trialling the
            <i>GetThereBus</i>
            app in rural communities

http://dspace.library.iitb.ac.in/xmlui/handle/100/23531

Build an app and they will come? Lessons learnt from trialling the GetThereBus app in rural communities

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The Open University

Dspace at IIT Bombay

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