Environments for decentralized on-line collaboration are now widespread on
the Web, underpinning open-source efforts, knowledge creation sites including
Wikipedia, and other experiments in joint production. When a distributed group
works together in such a setting, the mechanisms they use for coordination can
play an important role in the effectiveness of the group's performance.
Here we consider the trade-offs inherent in coordination in these on-line
settings, balancing the benefits to collaboration with the cost in effort that
could be spent in other ways. We consider two diverse domains that each contain
a wide range of collaborations taking place simultaneously -- Wikipedia and
GitHub -- allowing us to study how coordination varies across different
projects. We analyze trade-offs in coordination along two main dimensions,
finding similar effects in both our domains of study: first we show that, in
aggregate, high-status projects on these sites manage the coordination
trade-off at a different level than typical projects; and second, we show that
projects use a different balance of coordination when they are "crowded," with
relatively small size but many participants. We also develop a stylized
theoretical model for the cost-benefit trade-off inherent in coordination and
show that it qualitatively matches the trade-offs we observe between
crowdedness and coordination.Comment: 10 pages, 6 figures, ICWSM 2015, in Proc. 9th International AAAI
Conference on Weblogs and Social Medi
