For more then a decade the term User Experience (UX) has been highly debated
and defined in many ways. However, often UX remains as a vague concept and it
may be hard to understand the very nature of it. In this paper we aimed at
providing a better understanding of this concept. We explored the multi-faceted
UX literature, reviewing the current state-of- the-art knowledge and
emphasizing the multi-dimensional nature of the concept. Based on the
literature review we built a conceptual framework of UX using the elements that
are linked to it and reported in different studies. To show the potential use
of the framework, we examined the UX delivered by different phone applications
on different mobile devices using the elements in the framework. Several
interesting insights have been obtained in terms of how the phone applications
deliver different UX. Our study opens up a promising line of investigating the
contemporary meaning of UX.Comment: 4 pages, 2 figures. arXiv admin note: substantial text overlap with
arXiv:1503.0173