Uses of Web 2.0 For Knowledge Management at Group Level in Organizations: Understanding The Effects

Abstract

Web 2.0 is a set of Internet-based applications that harness network effects by facilitating collaborative and participative computing. In this research we study the relationship between the use of Web 2.0 in Knowledge Management (KM) and its effect on the group level KM. We also study the effects of group level KM context variables on this relationship. Our findings show that use of Web 2.0 for KM can positively affect group level performance and the context variables play an important role in modifying the relationship