The coronavirus disease of 2019 (COVID-19) pandemic has caused challenges for universities worldwide—especially for educational institutions in developing nations where social inclusion and the digital divide have great relevance. In this paper, I describe the main problems that many educators in Mexico have faced and the actions that stakeholders at its main university took to ensure the academic community could continue academic life. I also review items that education institutions need to address in the future to not only survive the crisis but also benefit from it
