Unit load devices (ULDs) are containers and pallets used in the air cargo industry to bundle freight for efficient loading and transportation. Mainly due to imbalances in global air transportation networks, deficits and surpluses of ULDs are the result and require stock balancing through the repositioning of (empty) ULDs. Following a design science research approach, we (1) elaborate the hitherto uninvestigated problem class of empty ULD repositioning (EUR) and (2) propose an intelligent decision support system (IDSS) that incorporates a heuristic for the given problem and combines artificial intelligence (i.e., rule-based expert system technology) with business analytics. We evaluate the IDSS with real-world data and demonstrate that the proposed solution is both effective and efficient. In addition, our results provide empirical evidence regarding the positive economic and ecological impact of leveraging the potential of ULD pooling in multi-carrier networks
