Accommodating User-Group Characteristics to Improve the Acceptance of Executive Information Systems— State of the Art and User-Interface Components for Up Close and Personalized Configuration

Abstract

In executive information systems (EIS) design, where idiosyncratic users must often be considered, understanding users andtheir preferences is important. Since user interfaces are a highly visible EIS component, they are an important lever for theiracceptance. To accommodate executives\u27 growing range of user preferences, this article develops building blocks for theuser-interface to make up close and personalized EIS possible. As this work represents a first step in a larger researchproject, we conduct a multidisciplinary literature review on how the EIS design process can accommodate user preferences,thus improving EIS acceptance with the right user interface. Based on three findings regarding their design, we proposebuilding blocks for user-interface design covering three clusters of components: information presentation, dialog control, andpredefined functions. Finally, we incorporate their components in an EIS prototype to start evaluating our proposal\u27s utility

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