Benefits and Challenges of Business Intelligence Adoption in Small and Medium-Sized Enterprises

Abstract

Leveraging information is a key success factor for companies. Over the last two decades BusinessIntelligence (BI) has evolved to become a foundational cornerstone of enterprise decision support.However, prior research shows that small and medium-sized enterprises (SMEs), in particular, lagbehind in the proliferation of BI. In this exploratory study we examine BI adoption within GermanSMEs in the state of Saxony (n = 214). We explore perceived benefits and challenges in their efforts toimplement BI. By applying cluster analysis to these results we suggest four types of BI SMEs, eachwith an individual profile concerning potential benefits as well as a certain set of challenges that areto be expected when it comes to adopting BI solutions. Results can create value for enterprises thatplan to implement a BI solution, BI consultants as well as BI suppliers

    Similar works