An eGovernment Platform for Improving Communication among Municipalities and Citizens in the North of Chile

Abstract

Government and its further development has been increasingly associated with the use of IT and communication. This interconnection is also happening in developing countries such as Chile. This study is designed to assess the e-government infrastructure and the use of IT and communication among some municipalities in Chile in order to implement a platform that allows government to government (G2G), government to employees and government to citizens (G2C) communication. The proposed platform will allow these municipalities to share information about citizens and corporations in the region. This study is conducted in second region of Chile and considered eight municipal governments. The findings suggest that while all the municipalities are highly interested in e-government initiatives, their infrastructure are different and in a very early stage of development. Thus, the study suggested e-government platform highly flexible to incorporate the differences in infrastructure among the municipalities, as secure as possible to allows government interactions, and implemented using an Application Service Provider (ASP) solution. As a result a distributed system using a Java system (J2EE) was the technology chosen e implemented for the ARM2 e-government platform

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