The role of training in decreasing anxiety among experienced computer users

Abstract

The purpose of our paper is twofold: on one hand we draw on the team climate literature to understand how IT knowledge integration capability can be promoted within team-based structures; on the other hand we rely on resource-based view framework for understanding how IT knowledge integration capability affects teams performance, in terms of effectiveness, and efficiency. We tested our research model on a sample of 410 members and leaders of 69 organizational work teams. Results show the critical role played by team climate for favouring IT knowledge integration capability, which in turn affects team outcomes.

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