McGrath, Michael

More, Elizabeth

English

AIS Electronic Library (AISeL)

Government Promotion of eCommerce through Seed Funding: A Review of the Australian Government,s ITOL Program

As in many other countries, the take-up rate of eCommerce in Australian SMEs has been poor. The Australian Government has attempted to address this (in part) through its ‘Information Technology On-Line ’ (ITOL) program – a program that aims to accelerate the adoption of eCommerce through the provision of seed funding to on-line projects proposed by industry-based consortia. Some 81 projects have been funded so far and, in this paper, we review progress to date. While there have been some outstandingly successful projects, others have floundered. Provision of adequate project resources, together with effective change and relationship management, were identified as key critical success factors. 1

G. Michael Mcgrath

Elizabeth More

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